What is a Customer?
The way a business treats it's customers
says more about the business than any other issue.
A Customer is the most important person ever in our office; in person, on the phone, by mail, or by e-mail.
A Customer is not dependent on us, we are dependent on them.
A Customer is not an interruption of our work, they are the purpose of it. We are not doing a favor by serving them, they are doing us a favor by giving us the opportunity to serve them.
A Customer is not someone to argue or match wits with. Nobody has ever won an argument with a Customer.
A Customer is a person who brings us their wants and needs. It is our job to handle them profitably for them and for ourselves.
Let us show you how we treat our customers.
Copyright: St Joseph Truss Co Inc 1998-2004